Enterprise Content Management is a very challenging task in current scenario. The enterprise content management includes document management, records management and email management. The professional service firm uses so many software for managing there vast document and records in an easy manner. But most of the software failure to fulfill all the criteria wanted by each organization. The iManage worksite is one of the software which is used for managing emails, document and records in a professional manner. There are so many firm uses this technology to manage their business and also a lot of companies made this software with different features according to client requirements. The first electronic document management system software was release in 1980s. There are so many update happened from 1980s to till now. It plays an important role in all most all business organization like accounting, finance, law, professional service firm etc. We take a general example of customer service department where imaging, document management, and workflow functionality could be brought together to allow agents to access any information needed to resolve a customer inquiry. Similarly, an accounting department could access supplier invoices from a enterprise resource management system, purchase orders from an imaging system, and contracts from a document management system as part of an approval workflow. Today every organization have their own intranet to manage their business or through internet to manage their records and document. This software contains many features like records manager by which it manage all kind of records like email paper file, electronic document and more. It provide facility to laptop users to connect remotely to there organization and track records, emails etc. It supports all kind of email platform like Lotus Notes, Microsoft Outlook etc. This software made by different vendors according to business need and for both internet access and intranet access. Approx 30 - 40% business in USA related to enterprise content management uses this software according to their need.